Terms and Conditions

By using our website, booking our services, or interacting with us, you agree to the following Terms & Conditions. Please read them carefully before confirming any travel-related services.

1. General Terms

• Explioriffy we provides customized travel packages, group tours, transport arrangements, and itinerary planning.
• By booking with us, you confirm that you understand, agree to, and are bound by these terms.
• These terms apply to all visitors, users, customers, and travelers associated with Explioriffy.

2. Booking & Payments
2.1 Booking Confirmation

• A booking is considered confirmed only when:
• Full payment OR the required advance amount is paid
• Traveller details are submitted
• Confirmation email/invoice is issued by Explioriffy

2.2 Payment Methods

• We accept:
• Online payments (UPI, Debit/Credit Card, Net Banking)
• Bank transfers
• Payment gateways supported on our website
• We do not store full card or payment details.

2.3 Payment Policy

• Unless otherwise specified:
• Advance payment: Required at the time of booking
• Balance payment: Must be completed before the trip begins
• Failure to pay on time may result in cancellation of services

3. Pricing & Inclusions
3.1 Package Prices

Prices shared are based on:

• Availability
• Seasonal variations
• Hotel/flight/transport rates
• Number of travelers
• All prices are subject to change until the final booking is confirmed.

3.2 What’s Included

• Each package clearly mentions inclusions such as:
• Accommodation
• Meals (if specified)
• Transfers
• Sightseeing
• Entry tickets (if mentioned)

3.3 What’s Not Included

• Unless explicitly stated, the following are excluded:
• Airfare
• Personal expenses
• Travel insurance
• Optional tours
• Early check-in / late check-out
• Taxes, surcharges, and additional fees

4. Cancellation, Modifications & Refunds
4.1 Cancellation by Traveler

• Cancellation charges vary by package and supplier policies. Typically:
• Before 30 days: Minimal cancellation fee
• 15–30 days: 50% of package cost
• 0–15 days: 100% cancellation charge
• Flight, hotel, and transport bookings may have non-refundable components.

4.2 Cancellation by Explioriffy

• We may cancel a tour due to:
• Natural disasters
• Political unrest
• Supplier issues
• Operational concerns

In such cases:

• A full refund OR alternative date/package will be offered.
• We are not liable for losses due to external factors such as flight changes.

4.3 Date Changes & Modifications

• Changes are subject to availability.
• Additional charges may apply.
• Last-minute modifications may not be possible.

5. Travel Documents & Responsibilities
5.1 Traveller Responsibility

• It is the traveller’s responsibility to ensure they have:
• Valid passport
• Visas
• Travel insurance
• Correct personal details
• Health documents (if required)
• Explioriffy is not responsible for issues arising from missing/incorrect documentation.

5.2 Health & Safety

• Travellers must:
• Follow local laws and regulations
• Maintain personal safety
• Inform us of any medical conditions before booking

6. Liability & Limitations
6.1 Third-Party Services

• We rely on third-party providers for:
• Hotels
• Airlines
• Transport
• Activities
• While we ensure reliable partners, we are not liable for:
• Service interruptions
• Delays or cancellations
• Loss or damage caused by third parties

6.2 Force Majeure

• We are not responsible for circumstances beyond our control, including:
• Weather conditions
• Natural disasters
• Strikes
• War/political issues
• Airline or hotel failures

7. Website Terms of Use
7.1 Content

• All content on the website (images, itineraries, descriptions, branding) is owned by Explioriffy and cannot be copied, sold, or reused without permission.

7.2 User Conduct

• You agree not to:
• Misuse the website
• Provide false information
• Attempt unauthorized access
• Use bots or automation tools

8. Privacy & Data Protection

• Your personal information is protected as per our Privacy Policy.
• We use your data only for travel-related services, support, and communication.

9. Disputes & Governing Law

• Any disputes related to bookings or services will be handled under the jurisdiction of Indian law.
• In case of disagreement, both parties will attempt resolution through mediation before legal action.

10. Amendments to Terms

• Explioriffy reserves the right to update these Terms & Conditions at any time.
• Changes will be posted on this page with an updated date.